The Company shall exercise all possible measures to ensure that any Product booked on the Website is shipped within seven (7) working days from date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure shipment of the Product within above mentioned timelines.
In case User books Order of multiple Products in one transaction, the Company would endeavour to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.
Company may choose to deliver the Products through our Service Partners. For the purpose of effecting the delivery, the delivery person may connect with the user before the delivery. As part of the process the delivery person may request you to sign the proof of delivery which needs to be signed and returned to the delivery personnel. Delivery person may in cases where in the delivery is accepted by person other than the one under whose name the order is placed may request such person to show valid identity proof.
Store Pick Up Service
The Users purchased Product(s) pick-up the within Forty Eight (48) hours of receiving the Invoice . In case the Product(s) is not collected within the aforesaid stipulated time, the Company may at its sole discretion cancel the order at point of time and the money will be refunded in accordance with the Refund Policy.
User agrees and understands that the Company shall not be responsible in any manner whatsoever for:-
- Delivery of Product(s) at wrong address furnished by User.
- Any loss and/or damage to User due to incorrect, incomplete and/or false information furnished by User or
- The User shall further be liable to be prosecuted and/or punished under applicable laws for furnishing false, incorrect, and/or misleading information to the Company.
Placing a Pay-on-Delivery Order
- You will be required to make payment by Cash or Card or Wallet to our Courier Partner, only at the time of delivery of your order. However the device for making payment via card/wallet is subject to availability.
- Do NOT offer cheque or DD to the delivery staff.
- Your delivery address should be under serviceable network of our delivery partner. Please enter the correct pin code to ensure smooth delivery.
- Your total purchase value/ transaction value should not exceed Rupees Twenty Thousand (Rs 20,000/-).
- Please do NOT pay for any additional charges, i.e. octroi etc. to delivery staff. Your invoice amount is inclusive of all charges.